For sanitary reasons, we do not accept returns or exchanges on any of the teething products or necklaces made with food grade silicone or wood. Returns are accepted on all non-teething products that are sold at full-price and are in unused condition.
Items may be returned within 15 days of receiving your order. Please contact email@example.com within 15 days of receiving your order and provide a brief reason for your request.
Items must be returned in new and unused condition in their original packaging, and with original tags still attached.
A full refund will only be issued if the item is defective and/or damaged in some way and is up to the discretion of the shop. Shipping charges are non-refundable and the customer is responsible for return shipping.
Sale on all sale/discounted items are final, non-refundable and are not available for exchange.
If you receive a damaged or incorrect order, notify us by emailing firstname.lastname@example.org within 3 days of delivery.
Return requests that do not adhere to our policies may only be accepted at our discretion.